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Delivery Information

Here at John Hollins Jeweller all orders over 100.00 in value will be posted for free. All orders under 100.00 will be charged at 6.95 unless otherwise stated.

Large Items

For large items such as tankards and gift items the charge may vary but will be shown at the time of ordering.

Delivery

All orders will be dispatched by Royal Mail Special delivery. In cases where items are held in stock with us, orders processed before 3pm will be dispatched the same evening for delivery the next working day before 1pm.

All orders will need to be signed for so please give a delivery address where you can sign for the item in person.

If you would like to modify or cancel your order you can do so at any point before the order is dispatched. To do that we will need to confirm your name, delivery address and your order number. When modifying an order your delivery cost will be recalculated. If your order value no longer exceeds 100.00 it will no longer qualify for free delivery.

While we do our best to ensure our customers all receive the same high level of service there are instances where delivery may exceed five days, which the vast majority of our customers enjoy. Certain products take a little longer to deliver.

If we forsee a delay in the delivery time for your order, you will be notified. In rare cases where we are unable to supply all or part of your order or the delivery time exceeds 21 working days, you will have the option of a refund or a selection of alternative products where applicable.

Please contact us if you require any assistance regarding an order which has not been delivered within 30 days, contains incorrect items or was damaged in transit.

John Hollins Fine Jewellery
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We accept all major credit / debit cards

We accept all major credit / debit cards
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